“I Just Want to Speak to a Human” – Ten In-Demand People Skills for 2025
There’s no denying that artificial intelligence (AI) has revolutionised the workplace, enhancing productivity and offering 24/7 support through chatbots to answer routine questions. Yet, how many of us have typed—or…
8 Ways to Manage Festive Stress at Work
The festive season is a time of celebration, but it can also bring added pressures. From increased workloads, balancing personal commitments, additional financial pressures, it’s easy to feel like you’re…
From Silence to Support: 5 Ways to Be an Ally at Work
In workplaces today, the call for allyship is louder than ever. We’re urged to step up, stand by, and support colleagues of diverse backgrounds—not just in words but in action.…
What Makes Women Feel Included At Work
The theme for IWD 2024 is inspire inclusion. But what does that mean and what makes women feel included? According the official International Women’s Day website we inspire inclusion, When…
Reviewing the Review: Are Performance Reviews Still Relevant?
In recent years, there has been much debate about the relevance of performance reviews, with some arguing that in the modern workplace, traditional annual or biannual performance reviews may not…
Human Capabilities AI Can’t Replicate
There’s a lot of fear and misinformation surrounding the increasing presence and influence of AI in work and everyday life. Whilst there has been a flurry of articles and…
How to Nurture Culture Influencers
Workplace culture has always been a key element to an organisation’s success or failure – just compare the supportive and forward-thinking Apple to the oppressive and abrasive Enron. But with…
How to Deliver Outstanding Customer Service in Turbulent Times
We live in the Amazon Prime generation where you don’t have to wait for anything – from same day delivery and groceries to your door, to instant access of the…
Ask The Experts … with Juliette Dennett
Respected by her peers and clients, loved by her team, Juliette Dennett has learnt a lot in her 40 year career as a salesperson, trainer and eventually business owner. As…